Category Archives: common sense

Low Cost Technically Incapable – Revisited


As we are facing a transition of power with the hope of “Making America Great Again”, we have an opportunity, once again, to fix our broken system which continues, regardless of the party in power, to be a self-licking ice cream cone.  Five years ago I published a post titled Low Cost Technically Incapable urging the Federal Government to hire consultants based on their ability to deliver results based on proof that they can perform the work.

In a world where every penny should count, where we are told continuously how bad the economy is, do we really know what we are getting when we bring in outside help?  I can identify numerous types of consultancies that exist in the market.  However, there are two major types that are continually pressing my buttons.

The first type of consultancy is far more staff augmentation then advisory support.  These companies are nearly incapable of providing any value to their customer other than eliminating busy work and creating a need within their clients to add more staff.  These companies are growing at a rapid pace in the Federal Government due to the trend toward Low Cost, Technically Acceptable contracts.  Many of these companies are so low cost and poorly managed that they can hardly hold on to staff long enough to even get properly acclimated to their jobs.  Because of the Governments growing reliance on this type of Contractor we have seen a growing presence of the second type of consultancy.

The second type of consultancy is the Advisory Firm (i.e. Think Tanks or Federally Funded Research and Development Centers).  These organizations run on the motto that we are XXXXX and we are here to help.  Many of these organizations are considered not for profit however, they have rates that often double or triple their counterparts in the first group.  Moreover, they are extremely good at making recommendations and writing reports without ever delivering a single quantifiable result.  They create work for themselves by identifying gaps in Government processes and programs, followed by making a recommendation that includes adding more staff to the project, then expecting someone else to deliver the results that they recommended.

With these two types of companies combined we have built ourselves a whole new platform by which to demonstrate incompetence.  We lean on the low cost technically incapable companies to deliver on the promises made by the overpriced non-producers.

So, where do we go from here?  The answer isn’t as hard as it seems.  There are numerous great consultancies around the world.  These companies are reasonably priced and have renowned delivery capabilities.  They have the ability to identify problems, develop and deliver solutions all while creating a sustainable environment where the organization will be set up for long term success.

How do we get there from here?

  • Understand your needs or hire someone to help you identify those needs.  If you hire someone to help you define your needs, they shouldn’t be the ones doing the follow on work.
  • Clearly define your needs in a clearly written Performance Work Statement (PWS)
  • Identify performance metrics/goals that can be attained and will indicate the successful completion of the project/program/effort
  • Hire the people who have proven that they can do the work
  • Award work based on:
    1. Response to PWS (what they can do for you)
    2. Verified Past Performance (with references)
    3. Key Personnel (people who will be contractually bound to do the work)
    4. Price

Beyond hiring the right people to execute on the work that really needs to be done, be sure that any time you bring in contractors to provide assistance, build in a method to hold them accountable for delivery of specific products or services that clearly demonstrate a return on your investment.

Happy Leaning,

The Common Sensei

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Filed under Business, common sense, consulting, government consulting, Management

Effective Government Coalition


August 2016

Effective Government Coalition – Exploratory Phase

The Effective Government Coalition (EGC) announces its non-partisan mission to create an efficient and streamlined government that lives up to the same operations standards, efficiency, and integrity that the American people have come to expect and require from public companies and businesses that affect their everyday lives from the 21st Century.

The Effective Government Coalition is comprised of some of the nation’s top experts in business process improvement and operations management including Lean Six Sigma experts, CEOs, COOs and process and systems experts from all political backgrounds. The Coalition is comprised of people of all generations from baby-boomers to the recently designated largest generation in America; the 75+ million strong millennials.

Creating an effective and efficient government in which Americans have faith is vital to the future sustainability of American democracy, opportunity and prosperity. Currently, faith in government is at an all-time low due to the continued mismanagement of funds, programs and more. This is because many government officials are forced to manage bad processes.

The Coalition is recruiting all Americans who wish to reshape the Federal Government in a way that allows every tax dollar to be spent creating positive value for tax payers by identifying and eliminating waste, redundancies, fraud, and abuse in all federally controlled programs, systems, and processes. To do this, the Coalition will promote the use of strategically-driven performance improvement capabilities across the entire Federal Government to increase efficiency and effectiveness.

Annual waste estimates from all government and government-affiliated entities range from $200 billion to $1 trillion with a 10-year savings in the trillions.

Imagine all the ways that this money could be put to more effective use.

A focused top-down driven effort will reorient government to provide effective services, reduce the cost of government, grow our economy, accelerate job creation, restore faith and trust and keep America on top of the world economy. Most importantly, this effort will drive a reduction in the national debt; a debt that is being passed down to future generations.

The Coalition will build public support for its mission and present government officials with ideas and research on concrete steps on how to move towards an effective and more efficient government that is expected of America in the 21st century.

The Coalition will work towards its goals by utilizing the collective resources of the members, their firms and their experience in the private, public and political sectors.

Please join us on this very important mission by visiting our link and signing up.

http://egcoalition.com/

 

Sincerely,

The Founding Coalition

  • Chairman, Founder: Kellen Giuda, NY, NY
  • Founder: David Allway, Washington, DC
  • Founder: Jack Merritt & Bill Casey, Philadelphia, PA

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Filed under Business, common sense, consulting, efficiency, government consulting, Health Care, Lean Six Sigma